Tradeshows: The Best of Times, the Worst of Times

Tradeshows: The Best of Times, the Worst of Times

By R. Christopher Haines, President and CEO I’m guessing many of you have worked or attended tradeshows in your careers. I’m no different. We just wrapped up working one of our bigger shows of the year. This show was great for us, but they all have their ups and...
Trouble with your IT Vendors? Maybe it’s you.

Trouble with your IT Vendors? Maybe it’s you.

By R. Christopher Haines, President and CEO You could classify our organization as an IT vendor. Though we provide services relating to IT, we’re usually positioned between companies and their IT vendors. So we see it all: the good, the bad, and the ugly. I’m usually...
Live and Learn

Live and Learn

By R. Christopher Haines, President and CEO Albert Einstein once said, “Once you stop learning, you start dying.” While I’m not sure what he was referring to, this could not be more true of a business. If your business becomes complacent, things can start to fall...
Paralysis by Analysis

Paralysis by Analysis

By R. Christopher Haines, President and CEO Decisions aren’t easy. I can’t even decide what to have for lunch half the time. You definitely don’t want to hear about my wife and I trying to decide what to have for supper. And these are small, relatively insignificant...
What Does it Mean for the Customer?

What Does it Mean for the Customer?

By R. Christopher Haines, President and CEO Do you think enough companies use this question to drive their businesses? I don’t. Especially IT companies. Many IT companies have competing agendas. Management has profit goals. Sales and marketing have revenue goals. Rank...
Go, Cubbies!

Go, Cubbies!

By R. Christopher Haines, President and CEO I’m a huge baseball fan. I try to be loyal to my Cincinnati Reds, but most years they’re in the cellar at this point in the season. This year’s no different. So, now I spread my baseball love between the Red Sox and...