By R. Christopher Haines, President and CEO Well, it’s that time of year again. The time for shopping, family, good meals, and resolutions. It’s also the time at which everyone is saying a lot of, “Let’s do that after the 1st.” To say 2017 was a challenge for me and...
By R. Christopher Haines, President and CEO Nothing quite says the holiday season like turkey, Christmas trees, and performance evaluations — everyone’s favorite time of the year, at least for two of the three. Ideally, we’d be doing reviews some other time of the...
By R. Christopher Haines, President and CEO I’ve been in some pretty high stress situations in my life. Throughout my career, I’ve worked some pretty important projects, taken some huge risks, and spoken at conferences in front of large crowds. Through almost two...
By R. Christopher Haines, President and CEO Last week Cambridge University announced it believes it’s discovered a way to stop negative thoughts and, someday, remove bad memories altogether. I totally get the reasoning for this and the desire to develop this...
By R. Christopher Haines, President and CEO You know who these guys are. They know who they are. Or maybe it’s scarier if they don’t. But I can tell you one thing: They give the rest of us who need to sell stuff a bad reputation. This example takes the cake: We had an...
By R. Christopher Haines, President and CEO Does anyone else sell a service that’s hard to explain? You know what it is. Your prospects think they know what it is. But it’s hard to convey what this service actually entails. The real issue is that the service is hardly...
