By R. Christopher Haines, President and CEO In case anyone had any doubts, everything is still the same. I can confirm this after spending last week at IASA in Nashville. For those not aware, IASA is the Insurance Accounting and Software Association’s national...
By R. Christopher Haines, President and CEO Anyone who reads the rambling nonsense that I put out every couple of weeks knows my dilemma with trying to describe our implementation services. They’re hard to explain. There’s no way around it. We created handouts and...
By R. Christopher Haines, President and CEO I suffer from Indirect Anxiety. I’m not even sure it’s a real thing. But I’ve got it. And you might, too. Here’s a perfect example. I’m waiting on a flight recently at an airport and a woman is talking on her phone. Nothing...
By R. Christopher Haines, President and CEO Well, I recently experienced an out-of-body experience. I didn’t get abducted by aliens or flat-line on an operating room table – it was much worse than that. I was at a convention, but I wasn’t attending the convention. As...
By R. Christopher Haines, President and CEO With many things in our lives, we have to take a leap of faith. These are usually minor things for which you prepare as well as you can but still just have to see what happens. This might be trying a new recipe, getting a...
By R. Christopher Haines, President and CEO I know I’m like a broken record on this stuff. I know some of my good friends are salespeople, and a big part of my own job is sales. But some salespeople drive me nuts. I have to wonder what kind of people actually have...
