By R. Christopher Haines, Executive VP and Chief Operating Officer Doesn’t it seem like business people are always chasing the next great customer — or, at the very least, like they’re constantly trying to change who they are or to reinvent themselves? But what about...
By R. Christopher Haines, Executive VP and Chief Operating Officer Do you ever ask yourself that question when working with a vendor partner? Does the vendor really value your relationship and the opportunity to work for your organization? Or is it strictly about the...
By R. Christopher Haines, Executive VP and Chief Operating Officer Recently, I found myself in one of the most peculiar situations of my professional career: Our team was part of a joint project for a customer that had an ostensible IT professional on the project. Our...
By R. Christopher Haines, Executive VP and Chief Operating Officer Well, here we go again. Another big, international cyber security incident. A bunch of people clicked an email link or opened an attachment they shouldn’t have and took down their employers’ computer...
By R. Christopher Haines, Executive VP and Chief Operating Officer Spring has sprung, the birds are chirping, and all the July 1st go-lives are getting moved back. Companies start out the year with ambitious goals for their IT projects. As they’re finalizing budgets...
By R. Christopher Haines, Executive VP and Chief Operating Officer Lately, I’ve been feeling insignificant … like I don’t even matter in this big, cruel world. I’m sitting here pouring my heart out, and half of you won’t even read this. Not because you don’t want to,...
